Innovative Governance that Improved the Citizen’s Life:
Daedeok-gu (district) Community Care (Aging in home)
“The end of my life is a happy end”

Background and purpose
  • A need for community care services tailored to Daedeokgu arose in consideration of Daedeokgu’s current status as an aging society and in preparation of entrance into a super-aged society expected in 2026.
  • There has been a one-month gap in care services from the service application submission to the implementation of long-term care for the elderly
  • There has been a need for proactive and preemptive support to cover the blind spots of current care services including young carers(The young who look after their family members with troubles such as illness and being phsically or mentally challenged.) and family guardians

Project Details
① Public-private partnership
  • Created a working group encompassing medical welfare organizations, experts and practitioners to set the project direction
  • Established a committee to strengthen community network and community care capabilities
  • Conducted team-learning activities for relevant practitioners
  • Fostered residents as health and well-being leaders to establish a social safety net at a community level
  • Secured private and public infrastructure for care services and signed MOUs with organizations in the fields of health care, medical care, welfare, and private housing care
② Operation of integrated Counselling services
  • Platform for the Neighbors in the Blind Spot
  • Support for home care, nursing care expenses and non-benefit medical expenses
③ Medical and social care
  • Niche care: Provision of visiting care services on holidays, at night or right after a resident applies for long-term care and delivery of meals with nutrient side dishes
  • Visiting bath(hair) care: Visiting services for bathing and haircut as well as other hygiene-related services
  • Care for discharged patients: Visiting services for medical care to help discharged patients recover daily functions
  • Well-cared life for the elderly with mild dementia: Visiting services for health and well-being and provision of meals
  • Smart home: AI care services for the elderly desiring non-face-to-face care
④ Health and medical care
  • Operated physical, psychological, and emotional health management programs in cooperation with local welfare centers for people whose health is vulnerable.
⑤ Housing improvement
  • Promoted a project for housing environment improvement befitting to physical capabilities of the elderly (MOU with self-supporting companies within the district)

Achievements
① Created public-private cooperative governance tailored to Daedeokgu and overcame past practices of focusing on public-sector only
  • Set up a committee and a working group for integrated community care services
  • Conducted workshops and team-learning activities for residents and a working group and sought for future development
  • Managed extensive case studies on those who are subject to community care services
② Secured private and public care infrastructure, and expanded domiciliary care services for local settlement such as health care, medical care, welfare and housing
  • Signed MOUs with private care service organizations (32 in total) in community and provided relevant services
③ Expanded user-centered, domiciliary services for local settlement
  • Satisfaction survey (November 2021) → 98% of respondents said their life quality was improved and 86% of respondents said they are satisfied with the services

For further information, please contact Kim Young Rye at lye00@korea.kr

Source : Daedeokgu District, Daejeon Metropolitan City Government