Mobile Identification Card Service that will Accelerate the nation's digitalization and Vitalize the
zero-contact economy
The mobile identification card service was adopted to resolve issues raised from holding a plastic
identification card, such as the inconvenience of carrying an identification card, the leaking of
personal info『mation and risks of forgery, alteration and theft and to expand zero-contact services.
First, the Korean government is making efforts to improve the service by building a system to ensure
more convenient identity verification that can be used both on- and offline. In particular, the
government has applied decentralized ID technology using blockchain that reflects self-sovereign
identity in order to provide public confidence while addressing concerns regarding privacy infringement.
In other words, contrary to the existing structure of storing the personal information in a central
server, the new service has implemented a decentralized structure where the information is stored in
personal devices, such as smartphones, to make certain that identity can be verified without accessing
to the central server and to prevent the large-scale exposure of personal information.
Following the digitalized public official identification card that went into use in January 2021, the
government will expand the types of mobile identification cards to include driver's license, the
national merit card and disabled people registration card while supporting the industry to develop
various services with the mobile identification card in both the public and private sectors. In this
respect, the key focus is to materialize the mobile identification card as the most convenient and
safest means for identity verification in the contactless economy era.
Customized Virtual Assistant Service for the Public that Provides daily life-related administration
information to People at the right time
The virtual assistant service for the public provides a virtual personal assistant to the service user
by sending notifications in advance for administration information tailored to the user and offering a
counseling service by responding to people's inquiries about administration.
The notification service is an administrative service that sends notifications about daily life-related
information via the use(s commonly used private apps(Naver, KakaoTalk, Toss, etc.) and helps with
payments when neccessary. The key focus of the notification service is to alert the user as necessary to
benefit from daily life-related information, such as notification on the COVID-19 vaccination, including
information on making a vaccine reservation, traffic fines and penalties, drive(s licenses renewal,
national scholarships and medical (cancer) examination dates. The notification service, launched in
March 2021, and will expand its content in service to 38 types from the current 8 types.
The counseling service provides 24-hour counseling in response to the people's inquiries regarding
administrative services via chatbot and Al speaker.
The counseling service will help the user to easily access information on the overview and the issuing
organization of around 5,000 varieties of civil service affairs, such as the issuance of a resident
registration certificate and moving-in report. One can readily join the virtual assistant service for
the public by undergoing an easy authentication just once on commonly used platform apps, such as Naver
and KakaoTalk.
Source : Ministry of the Interior and Safety