Government e- Learning Platform

Government e-Learning Platform: Overview

Definition

• The Government e-Leaming Platform (GeLP) is an electronic learning platform used by the Korean government to allow employees of both national and subnational governments to learn and acquire knowledge and skills from anywhere at any time

Objectives

• To foster a knowledge ecosystem in which government employees share and increase their knowledge;
• To prevent budget waste by encouraging governmental learning and having training institutes share their content and systems;
• To provide a learning environment in which all government employees can independently enhance their capabilities irrespective of the size, budget, or conditions of their respective affiliations; and
• To establish a government-wide e-learning platform capable of maximizing the effects of both formal and informal forms of learning.

Background

• Budget waste: The practice of allowing different learning and training institutes to develop and operate disparate e-learning systems resulted in the redundancy of learning content and fiscal wastefulness
• User inconvenience: e-Learning users also had to make trips to multiple institutions in order to receive the education and training they needed, with different institutions keeping separate records of each trainee's learning progress.
• Outdated e-learning systems: The e-learning and record management systems of various institutions became outdated, making it difficult to apply the latest smart learning and standardized technologies
• Growing demand for e-learning: The relocation of various government departments and training institutes out of Seoul and the rapid progress of ICT development quickly raised the demand for e-learning in the civil service.


Main features and services

Personalized learning content recommendations for customized learning

The GeLP recommends learning content for each user on the basis of the user's areas of interest, affiliation, position/rank, and specific jobs or duties (all of which make up the user's profile) as well as an analysis of accumulated big data on learning

Management capabilities Recommends learning content for government employees in managerial positions to help them strengthen their leadership capabilities and develop far-reaching insights necessary for strategizing.
Occupational competency Recommends learning content designed to help the user enhance his/her occupational competency by acquiring basic skills and essential knowledge associated with his/her affiliation and job.
Areas of interest Recommends learning content that reflects the user's personal interests based on the collaboration filtering algorithm and information on areas of interest provided by the user.
Popular content Recommends content favored by or popular among government employees with the same/similar affiliations and ranks/positions.

External learning resources that enriching learning environments and experience

The GeLP provides a wide range of learning content in addition to the regular curriculum. The available content includes policy research reports, university lectures, and YouTube channels

Single window for all learning content available government-wide Provides policy research reports produced by the agencies of the national government and their research institutes via links to the Policy Research Information and Service Management (PRISM) system
User-created content (UCC) Allows users to create their own learning content based on their experiences and knowhow, and to share that content with other users.
External open learning content Provides quality learning content available from educational institutions across Korea (i.e., KOCW and RISS).
Connects users to learning content of proven quality distributed by other universities and institutions (TED, MIT, YouTube, etc.).

Social and collaborative learning processes adding to the joy of learning

The GeLP provides a social learning platform that encourages collaborative and informal learning among users, allowing them to accumulate and share their experiences and knowhow.

Opportunities for wide-ranging and in-depth learning

The GeLP supports various learning experiences and processes, enabling government employees to gain not only job-related skills and competen아 but also resources for personal development.

Regular e-Learning Curriculum
Government content Content produced by the Korean government that caters to public values, leadership capabilities, and occupational competency
Knowledge content Select quality learning content from the private sector that provides knowledge on a wide range of subject matter, including economics, management, humanities and the liberal arts, and technological trends
Language content Quality language learning content rented from the private sector (English, Chinese, Japanese, and other languages)
Gov-MOOCs Single-event content, such as video recordings of acclaimed public lectures, produced by the Korean government
Other Content
Micro-learning content Content that users can select for independent learning
Group courses e-Learning courses connected to group courses
Institution-specific content Content developed to cater to government employees working in organizations or agencies that lack their own e-learning resources
Open lectures Courses users can attend without applying and registering in advance

Mobile-based self-learning services accessible from anywhere at any time
• The GeLP can be accessed via all devices, including desktop/laptop computers, tablet PCs, and smartphones
• As the mobile learning content can be downloaded, users can continue learning even in remote environments with no Internet access, such as onboard ships or in the wilderness.

Sharing of learning content and management systems
• The GeLP provides a wide variety of content by enabling users to share learning management systems
• The GeLP provides access to the learning systems and content of both the national and local governments as well as their training agencies, thereby expanding the breadth of available learning content and reducing costs
• The GeLP also provides e-learning support, including training for e-learning officials, interdepartmental meetings for collecting feedback, and e-learning consultations for institutions.


Shared Learning Management System

Outcomes

Reducing budget waste through the sharing of learning content

The GeLP, a next-generation e-learning platform, lets 106 public organizations and institutions at the national and local levels share their learning systems and content. This has helped prevent redundant investment in the development of the same content, reducing the government-wide e-learning budget by over KRW 41.8 billion a year.

※ Named by the Ministry of Economy and Finance (MOEF) as an exemplar of budget-saving programs 1n 2017.
※ KRW 41.8 billion saved = reduction of KRW 37.3 billion through the sharing of content + KRW 0.588 billion to be reduced in the future as institutions with their own systems fully convert those systems to the National Human Resources Development Institute (NHl)'s sharing platform + KRW 2.94 billion to be reduced by preventing current participating institutions from leaving the GeLP and improving the features and services offered + reduction of KRW 0.736 billion through the standardization of content (thus minimizing the cost of conversion) + reduction of KRW 0.274 billion in wages through the standardization of content.


e-Learning user statistics
(Unit: 10,000 people)
  2017 2015 2010 2005 2001
Number of users 138 119 57 4.8 0.4
Growth of content available
for sharing

(Unit: number of posts)
  2018 2015 2010 2005 2001
Number of published posts 98,272*
(3,491)
1,066 409 52 3

* Quantity of content increased significantly in 2018 thanks to the introduction of external learning resources (94,781 posts) and renting of content from the private sector.

Participating institutions
(Unit: number of posts)
  2018 2015 2010 2005 2001
Number of institutions 111 106 107 35 3

Improved content classification system

The GeLP has further refined the content classification system to bring it into closer alignment with the Korean government's business reference model so as to recommend personalized learning designs and content for users that reflect their positions and areas of interest.*
※ Six categories and 64 subcategories in 2017 → Eight categories and 1,053 subcategories in 2018

Source : Cases of Good Governance in Korea